Update an existing record

Applies to User Roles:

System Administrator

Example: Update the existing contacts record for Teresa Chan, whose primary Configuration Item (CI) has an identification number of 167, and change the value to adv-nam-desk-267.

In this example, we use the contacts form to change the identification number of the Teresa Chan's primary CI, from adv-nam-desk-167 to adv-nam-desk-267.

Note: Audit Specification Records must be defined for Configuration Items prior to modifying.

To update an existing record:

  1. Click Tailoring > Database Manager.
  2. Type =contacts in the Form field, and then click Search.
  3. On the Contact Information form, place the cursor in the Contact Name field, and then click Search.
  4. Select CHAN, TERESA from the record list returned and select the Business tab.
  5. In the Primary Configuration Item field, type adv-nam-desk-267 to replace the current value.
  6. Click Save.

Related topics

Determining System Navigator menu options
Multiple-record functions
Single-record functions

Add a record
Clear an initial record
Delete a record
Duplicate an existing record
Print a record