Find

The Find function enables you to look up information from a source field. Like the Fill function, Find is controlled by relation rules defined in a link record. With the cursor in a source field, the Find function enables you to directly access the related file. For example, you can click Find when the cursor is in the Reported By field in a service desk interaction record to access the related contacts record and view complete details about the caller.

Related terms

Service Desk interaction
File
Fill
Record