Use > Incident Management > Security > Incident security areas

Incident security areas

The security areas for Incident are Incident, Incident Tasks, and Incident Management Configuration. These areas contain the default security rights and settings for the Incident Management module. The security right settings will be inherited by the new roles created in an area when no settings are specified in the security role.

These security areas are used to set permissions to operators to provide access to particular area of Incident. The following table lists the areas and the relevant Incident menu items the operators can access.

Area

System Navigator menu items for this area

Incident

This area contains the default security rights and settings for Incident. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.

Incident Task

This area contains the default security rights and settings for Incident Tasks. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.
Incident Management Configuration

This area contains the default security rights and settings for Incident Management administration and configuration.. For example, Settings, Incident Categories, Incident Task Categories, and Solution Matching. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the Role.

Note When you set the security rights for a security role in the Incident Management Configuration area:

  • The View right is to view the settings defined in the Administration menu and the Configuration menu. 
  • The Update right is to update the values of existing settings defined in the Administration menu and the Configuration menu.
  • The New and Delete rights are to create and delete a setting in the Configuration menu, such as category.
  • The Admin right is to add, edit, or delete the settings in the following menus:
    • Administration > Settings.
    • Administration > Configuration > Solution Matching

Default rights

The default rights defined in areas will be inherited when you create new security roles. The following table shows the out-of-box default rights defined in the Incident, Incident Tasks, and Incident Management Configuration areas.

Area Name View New Update Delete/Close Expert Admin
Incident TRUE FALSE Never Never FALSE FALSE
Incident Tasks TRUE FALSE Never Never FALSE FALSE
Incident Management Configuration FALSE FALSE Never Never FALSE FALSE

Default settings

The default settings defined in areas will be inherited when you create new security roles. In an out-of-box system, none of the default settings is checked or set in the Incident, Incident Tasks, and Incident Management Configuration areas.

Related topics

Incident security roles and settings

Incident Management user roles