Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Understand the installation process
The Service Manager Service Portal installer package provides an installation script (propel_install.sh), which automates the installation process. This script executes the following steps:
- Installs Ansible.
-
Sets up the environment for using Ansible over ssh (generates the target).
- Installs Service Manager Service Portal dependencies.
- Installs Service Manager Service Portal.
- Between the installation of Ansible and the installation of the dependencies, the
deploy_rhel_config_env.shscript is being called to generate theansible_targetsfile. This script enables non-interactive execution by passing the password frompropel_install.sh(which in turn is read frompropel_install.config). The sensitive information frompropel_install.configis erased once the installation is complete. - You can skip each of these steps using a command option, as described in Installation script options.
Installation script options
The following table describes important command options that you can use when running the propel_install.sh script.
| Option | Description |
|---|---|
|
|
Skips the Ansible installation step. |
--no-generate-target
|
Skips the Ansible environment setup step. |
--no-deploy-prerequisites
|
Skips the dependency installation step. |
--no-install-propel
|
Skips the Service Manager Service Portal installation step. |
--continue
|
Resumes the installation from the last failing point. When the installation failed and you have fixed the problems, you can use this option to resume the installation. |
--help
|
Displays help information about more options for running the script. |
Installation logs
The following logs are generated during the installation:
- ansible_installation.log ( logs produced by the script that installs Ansible )
- env_config.log ( logs actions from the script that establishes secure connection to a target host and adds it to ansible_target file )
- ansible.log ( logs all Ansible actions)
-
ansible_script.log (logs produced by the script that installs the Service Manager Service Portal dependencies)
These logs are all combined into a unified log propel_install_{timestamp}.log located in the same directory as the installation script.
