Integrate > Micro Focus Business Service Management (BSM) > Incident Exchange (OMi - SM) integration > Working with the Incident Exchange (OMi - SM) integration

Working with the Incident Exchange (OMi - SM) integration

Once the integration is set up, Service Manager Incident Management users with the right permissions can view event details from OMi incidents and mark individual OMi incidents as eligible or ineligible for automatic closure (if their system administrator has enabled automatic closure for OMi incidents).

Related topics

Integration Manager
Incident Exchange (OMi - SM) integration
Incident Exchange (OMi - SM) integration setup

Add an integration instance for each Operations Manager i (OMi) server
Enable LW-SSO for the Incident Exchange (OMi - SM) integration
View related OMi event details from an incident
Monitor failover tasks