Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
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| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Out-of-box functions for additional scripts
- Set the HTTP header - for authentication
- Log in to the external system
- Validate inbound response
- Validate and parse outbound response
- Inbound post processing activities
- Outbound post processing activities
- Set the HTTP header - for attachment
- Retrieve and parse attachment info
- Parse response of attachment creation
- Update outbound Attachment Info
Set the HTTP header - for attachment
Besides cookie in the HTTP header, the endpoint system (Service Anywhere) also requires fs_filename to perform attachment exchange. The function below adds cookie and fs_filename into the HTTP header.
Out-of-box function:
CaseExchange_SAWUtil.getAttachHttpHeader
The function has the following parameters:
-
direction: The direction of the action. This parameter has only two values:lib.smis_Constants.MAPPING_DIRECTION_LEFTRIGHT()lib.smis_Constants.MAPPING_DIRECTION_RIGHTLEFT()
You can call the
lib.CaseExchange_CommonLib.isOutbound(direction)orlib.CaseExchange_CommonLib.isInbound(direction)function to judge if the action is inbound or outbound. param: All parameters defined in the SMIS configuration. You can get a specific parameter value by using theparam['object']syntax. If you change any value in this parameter, the change is saved to the SMIS configuration.attachObj: For inbound activities, this is an instance ofCEAttachment. For outbound activities, this is an instance of theAttachmentobject in Service Manager.
The function returns the following result:
Object: The HTTP Header object
