Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Meet the Solr Search Engine Requirements
Ensure that the target system complies with the installation requirements, as listed in the Service Manager 9.60 Support Matrix on the Micro Focus Support Matrices web site (https://softwaresupport.softwaregrp.com/group/softwaresupport/support-matrices).
We recommend using the following configurations for the Solr Search Engine:
-
RAM: Minimum of 8GB with 4GB dedicated to the JVM that hosts the Solr Search Engine.
For better performance, 16GB of RAM with 8GB dedicated to the JVM that hosts the Solr Search Engine.Note: It is important to consider the size of the indexes when allocating RAM. Performance is greatly improved if there is enough RAM available to the OS, so that all the index files can be easily cached by the OS as disk seeks to load stored fields and other data from the KM index files, which can slow performance. With 4GB of RAM for the OS, an index of approximately 3GB in size could be cached easily. However, if that number is doubled to 8GB of RAM for the OS, a 6GB or 7GB index could be cached. - The servers should ideally have at least four processors (no less than two).
- 800 MHz or higher processor
- 400 MB of disc space designated for /tmp (UNIX) and \TEMP (Windows)
Related topics
