Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
|
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| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Create Search Engine Thesaurus Files
The search engine uses the thesaurus when doing a simple search. A synonym search is a type of search that locates occurrences of either the search term or any of its synonyms. For example, a synonym search for computer might return documents that contain laptop or desktop .
Thesaurus expansion happens automatically for terms entered into the simple search screen and is not currently supported for advanced searches. The search engine performs thesaurus expansion on words in the natural language query box. Thesaurus expansion is done using the dictionary that matches your login language. To use a different language dictionary, change the query language parameter on the advanced search form.
The search engine supports thesaurus files (or dictionaries) for individual languages, but none are provided out-of-box. You may create your own thesaurus dictionaries for use when searching content, or thesaurus expansion can occur automatically for terms that are entered into a simple search screen that is not currently supported by advanced search.
To add a thesaurus file for a certain language:
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Go to the
{SERVICE_MANAGER_HOME}/Search_Engine/kmsearchengine/languages/thesaurusfolder, and create an empty text file namedsynonyms_synonyms_<language id code>.txt.The thesaurus file name format includes the two-character language id. For example, the English thesaurus text file name issynonyms_en.txtand the French thesaurus text file name issynonyms_fr.txt. -
Add content to the thesaurus file. The thesaurus file format is as follows:
# blank lines and lines starting with pound are comments.
#Explicit mappings match any token sequence on the left hand side of
#"=>" and replace with all alternatives on the right hand side.
#Examples:
laptop, desktop => computer
#Equivalent synonyms may be separated with commas
#NOTE: When using commas in files, ensure that single-byte commas #are used instead of double-byte commas.
#Examples: foozball , foosball universe , cosmos
#"computer, laptop, desktop" is equivalent to the explicit mapping: computer, laptop, desktop => computer
#multiple synonym mapping entries are merged. foosball => foosball foozball => foozball
#is equivalent to foosball => foosball, foozball
Caution: When using commas to separate terms in files, you must use the single-byte commas instead of double-byte commas. -
Save the file in UTF-8 encoding.
Cuation: Because UTF-8 is part of the Unicode standard which enables you to encode text in practically any script and language, be sure you save your files in UTF-8 encoding.
Related topics
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