Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Enable Mandanten security on a file
Applies to User Roles:
System Administrator
You must have the SysAdmin capability word to use this procedure.
To enable Mandanten security on a file:
- Create a security group to define the filtering conditions you want to use on the protected file.
- Define the Mandant field that you want Service Manager to read when it checks whether an operator meets the filtering conditions.
- Add any restricting queries you want to add to the security group.
Restricting queries further restricts the data that operators in the security group can access. -
Assign operators to security groups that match the data you want them to access.
Note: If the system administrator does not assign an operator to a security group, then that operator can see an unfiltered view of all the files to which the operator's user role and application profile permit access.
Related topics
Related topics
Add a restricting query to a security group
Add an operator to a security group
Create a security group
Define the Mandant field for a security group
