Add the subform to a form

Follow these steps below to add the subform you created to a form:

  1. From Forms Designer, open the default form of a Problem Management phase (pbm.problem.logging is used as an example on Service Manager 9.3x) or open the default form of a Known Error phase (pbm.knownerror.logging is used as an example on Service Manager.
  2. Add a Notebook tab with the QC Integration caption and then set the value of Visible Condition to [isKnownError]<>true.

    Note You do not need to add Visible Condition to the new Notebook tab on Service Manager 9.40 and 9.41.

  3. Add a subform to the new tab with format pbm.problem.logging, which is displayed in the following screenshot:

  4. Save the changes.