Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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BLOB in alias table (Deprecated)
The BLOB in alias table format maps a Service Manager array field as a binary large object (BLOB) within an alias table. This array format is deprecated. In earlier versions, this format was intended to support the following features:
- Your RDBMS vendor could only support one "long" data type per table (This is still a restriction on Oracle databases but can be worked around by using CLOB and BLOB data types instead.)
- You want the option to store very large array elements
- You want to support complex arrays of structure
- You do not need to use third-party tools to run reports against your array data
You should use one of the following array formats instead of the BLOB in alias table format.
- Field in main table
- BLOB in main table
- Multi-row array table
Related concepts