Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Tables and records that are not upgraded by the Upgrade Utility
The Upgrade Utility does not automatically upgrade all tables and records. The patches record lists the tables and records that are packaged into the custom upgrade. Customizations made to any other tables or records will not be part of the custom upgrade. To make sure that the objects that you have reconciled are moved to the production system, verify the following scenarios:
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If an object is in the patches record, and the Result field of its related “upgraderesults" record displays “Already Current”, "Kept Customer” or “Kept Customer Non-OOB”, change the Result field to “Reconciled”.
For example, follow these steps after you have modified the cm.open.display_newphase displayoption record:
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From the System Navigator, click System Administration > Ongoing Maintenance > Upgrade Utility > View/Merge Results.
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Type displayoption in the Object Type field, type cm.open.display_newphase in the Object Name field, and then click Search.
Note Some object names consist of multiple key fields, you can find the definitions in the signaturemake record.
- If the Result field in the search results is “Already Current”, “Kept Customer”, “Kept Customer Non-OOB”, manually change the Result field to “Reconciled”
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- If an object is in the patches record, and the Result field of its related “upgraderesults" record is not “Already Current”, "Kept Customer” or “Kept Customer Non-OOB”, no additional task is needed.
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If an object is not in the patches record, do one of the following:
- Create an unload file containing those objects by adding them to an unload script or using the standard Service Manager Unload/Export Facility,
- Make the same changes manually by directly modifying the objects on the production system. For records that you might have deleted, you can either build a purge script for those records or delete the records manually on the production system.
