Server

Follow these steps to back out the server upgrade:

  1. Stop the Service Manager server.

  2. Execute the PatchUninstall.bat on Windows or PatchUninstall.sh on Linux (the file is located in the <SM Installation>\_uninstall directory).

    Note You can only use the server patch uninstallation tool if you have applied the current patch by using the server patch installation tool. Furthermore, you can only use the tool to restore a version that was backed up by the server patch installation tool.

  3. When prompted, enter the full path of the Service Manager server backup directory. A list of the available backups is displayed.

  4. Select the desired backup version and confirm your selection.

    Note If you have a horizontally-scaled system, make sure that every server instance is replaced with its backup.

  5. If you have also loaded platform unload files required for your server changes, you must also roll back the application changes made by the unload files. See Applications.
  6. Restart the Service Manager server.

If the tool fails to back out the server patch, the details are recorded in the PatchUninstall.log file.