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Dependent Services Widget

Note The Dependent Services widget is supported on UCMDB 10.20 and later versions.

The Dependent Services widget presents all services (that is, all CIs that have the SERVICE_MODEL qualifier) that will have an impact on a selected CI if they fail, according to a specified impact severity level.

The following table displays the severity levels used in the UCMDB Browser and the comparable severity levels in the UCMDB server:

UCMDB Browser UCMDB Server
Critical Critical(9)
High Major(8)
Medium Minor(6)
Low Warning(2)

The severity level for a CI is cleared (set to None) when you log in to the UCMDB Browser.

Note To view data in the Dependent Services widget, there must be an impact rule created in UCMDB and you must have View permission for the Resource Groups > Impact Analysis resource.

This widget uses out-of-the-box impact rules from UCMDB. To specify the impact rules used by this widget, see Specify Impact Rules.