The Custom Image page enables you to display a view's CIs represented by real-time status indicators within a custom image that describes the real world that your view represents. The graphical representation of a view used by your organization can be a logical network diagram, business logic, or any other graphic image.
To access
Administration > Service Health > Custom Image
Alternatively, click Custom Image.
Learn more
Working with custom images
You work with custom images in two stages:
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Within Administration > Service Health > Custom Image, you associate an image with a view, and specify where each CI is located in the image.
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Within Workspaces > My Workspace, you can then access the Custom Image component, and see the CI statuses in the view, within your custom image. For more details on the Custom Image component, see Custom Image component.
Tip When you create a custom image, you can:
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Use any diagram or picture as an image, provided that the format is supported by the browser. The recommended formats are GIF, JPG, or PNG.
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Define your custom image to display standard status icons, or CI type icons with status colors.
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Import a static image to the OMi server, or load an image dynamically from a URL.
Tasks
How to assign a custom image to a view
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Select a view from the drop-down list in the left pane.
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In the right pane, click one of the following buttons depending on how you want to open an image:
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Import Image From File:Specify an image saved on your file system.
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Open Image From URL:
Specify an image by using a URL. Note that any type of image supported by the browser can be loaded from any URL, but the URL must be available at all times to display the custom image.
Example: You want to use a picture of your network to display the status of each element in the network:
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Select a CI from the CI tree in the left pane, and click
Add CI. -
Drag the selected CI to the required location in the image.
Tip Consider the following:
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Do not overlap CI icons. When icons overlap, only the top status indicator is visible in the custom image.
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After setting a CI icon on the diagram, you can move the cursor over it to display the CI name in a tooltip.
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To add multiple CIs, hold down the Ctrl key while you click CIs that you want to select, and click
Add CI. If you want to select all CIs, press Ctrl+A. - To delete a CI from the custom image, select it, and click
Remove CI.
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From the Display type drop-down list, select one of the following:
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Status icons. Display standard status icons in the Custom Image component.
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CI type icons. Display CI type icons that use status colors in the Custom Image component.
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Add additional CIs as required. When you finish adding CIs, click Save.
Note If you specified an image by using a URL, the custom image will only display the image if it can access the URL. Only one URL or image is saved per view.
Example: You add the appropriate CI to the custom image:
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Display the view's custom image:
After you complete the custom image, you can display it in the Custom Image component, to view the CI's status in the appropriate location in the diagram.
Example: The custom image displayed for the user is as follows:
