If you want to customize the KPI status icons and replace the default icons with your customized ones using the same names, make sure you use one of the following formats: PNG, JPG, or GIF. The recommended size for an icon is 16x16 pixels.
Important For the icons to work in the Hierarchy component, the icons must be in GIF format with _24 appended after the name: <icon_name>_24.gif
KPI default status colors and definitions
The following shows the main status levels that are used to show status for KPIs in Service Health:
|
Icon |
Description |
Status Name |
Numerical Code |
Definition |
|---|---|---|---|---|
|
|
Red circle with "X" |
Critical |
0 |
The measurement calculated for the KPI fell within the value range for the Critical threshold. |
|
|
Orange triangle with exclamation mark |
Major |
5 |
The measurement calculated for the KPI fell within the value range for the Major threshold. |
|
|
Yellow triangle with exclamation mark |
Minor |
10 |
The measurement calculated for the KPI fell within the value range for the Minor threshold. |
|
|
Aqua triangle with exclamation mark |
Warning |
15 |
The measurement calculated for the KPI fell within the value range for the Warning threshold. |
|
|
Green circle with check mark |
OK |
20 |
The measurement calculated for the KPI fell within the value range for the OK threshold. |
|
|
Dark blue circle with lowercase i |
Informational |
-1 |
The KPI has a value and no status. The reason is that the KPI's thresholds have not yet been specified. For details on setting the thresholds, see KPI Thresholds. |
|
|
Light blue circle with question mark |
Not up to date (Decay) |
-2 |
The following cases might be the cause of the KPI's status:
|
|
|
Brown octagon with white square |
Stopped |
-3 |
The corresponding group/monitor for the CI is currently disabled. When the stopped period finishes, the status icon changes to Not up to Date until data is received for the CI. |
|
|
White circle with gray outline and gray back slash |
Downtime |
-4 |
The corresponding group/monitor for the CI is currently disabled. When the downtime period finishes, the status icon changes to Not up to Date until data is received for the CI. Note: HIs do not have Downtime status. |
|
|
Gray with white center |
Not applicable for this CI |
N/A |
This KPI is not applicable for the CI. |
The numerical code is used in OMi files to perform calculation instead of the corresponding status.
In general, the color displayed for a CI in Service Health represents a summary of a predefined duration (the default duration value is generally 300 seconds). The calculation of status values is an ongoing process, using samples collected every 60 seconds (default granularity value). The interim status may therefore change several times over the duration without causing any change in the color of the icon.
Change the KPI status icons
You can replace the default icons with the customized ones and give them the names of the default icons. Make sure that you replace the icons in the following directories:
<OMi_HOME>\AppServer\webapps\site.war\bam\pages\images\gui\indicators
<OMi_HOME>\AppServer\webapps\site.war\images\gui\indicators
Change the trend and history status icons
To customize the trend and history icons that appear in the Top View component, replace the default images with your customized ones. Change the trend and history status icons in the following directory:
<OMi_HOME>\AppServer\webapps\site.war\static\dash\images\indicators
Note You cannot change the names of the icons.
For details on trend and history icons, see KPI Trend and History Calculation.
Change the Top View status icons
To customize the Top View icons, replace the default images with your customized ones. Change the Top View status icons in the following directory:
<OMi_HOME>\AppServer\webapps\site.war\bam\pages\images\icons\dimensionIcons
Note You cannot change the names of the icons.
The location of a specific icon uses the following naming scheme:
dimensionIcons/<kpi_id>/<status_id>.gif