Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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- How to Customize Service Health
- How to Customize Service Health Display
- How to Change the KPI Status Icons
- How to Customize Top View
- How to Customize the Watch List Component
- How to Configure the Business Impact Component
- How to Customize the Business Impact Calculation Method
- How to Customize the Changes and Incidents Component
- How to Set Up a Geographic Map
- Custom Image
- CI Context Menus
How to Customize the Watch List Component
Within the infrastructure settings, you can customize the maximum number of CIs in a Watch List, or its refresh timeout setting. For an overview of the Watch List component, see List Component.
To customize the Watch List settings, open Infrastructure Settings:
Administration > Setup and Maintenance > Infrastructure Settings
Alternatively, click Infrastructure Settings.
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Select Applications.
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Select Service Health Application.
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In the Service Health Application - Watch List area, modify the following options.
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Max number of CIs. The maximum number of CIs that can be added to a Watch List page.
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Refresh Request Timeout. The number of milliseconds before Watch List will time out.
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