Administer > Service Health > How to Customize Service Health > How to Set Up a Geographic Map

How to Set Up a Geographical Map

This section describes the processes to view real-time status indicators in a geographic map, and gives examples. For an overview of the component, see Geographical Map Component.

  1. ClosedSetup requirements

    The city names use UTF8 format. If HPE Operations Manager i is working with a database that is not configured for UTF8 support, non-English characters are displayed as empty square brackets [ ].

  2. ClosedAssign a geographical location to the appropriate CIs

    To view the real-time status indicators corresponding to a view's CI on the map, you must assign a geographical location to the relevant CIs in the view.

    Note This step is not required for CIs where location (longitude and latitude) and KPIs are already defined.

    1. Open IT Universe Manager:

      Administration > RTSM Administration > Modeling > IT Universe Manager

      Alternatively, click IT Universe Manager.

    2. Select a CI in the topology map or View Explorer. From the CI's menu commands, choose Relate to CI.

    3. In View Explorer, open the Locations view and select the location to which the CI will be assigned.

    4. Click the Relationship button, select the Membership link, and define the Membership link direction from the location (Target CI) to the CI (Source CI). Click Save.
  3. ClosedSelect the display technology

    You can display a geographical map using Virtual Earth, an offline map, or Google Earth.

    1. Open Infrastructure Settings:

      Administration > Setup and Maintenance > Infrastructure Settings

      Alternatively, click Infrastructure Settings.

    2. Select Applications.

    3. Select Service Health Application.

    4. In the Service Health Application - Maps Management Properties table, perform the following (depending on which display you want to use):

      • Virtual Earth. If you have an Internet connection, use Virtual Earth to display the Geographical Map. Locate the Use Virtual Earth entry, and set the property value to true. This is the default.

      • Offline Map. If you do not have Internet access, use the offline map to display the Geographical Map. Locate the Use Virtual Earth entry, and set the property value to false.

      • Google Earth. If you have Internet access, you can use Google Earth to display the geographical map. By default, the Export to Google Earth button appears in the Geographical Map component. To remove this button, locate the Enable Export to Google Earth button entry and set the property value to false (the default is true).

  4. ClosedCreate a page in My Workspace

    Create a page in My Workspace, and add the Geographical Map and the View Explorer components. The two components are wired by default.

    For information on creating a page in My Workspace, see Set up My Workspace.

  5. ClosedAssign a geographical map to a view

    Assign a map to a view by selecting a view in the Geographical Map and saving the map.

    To assign a geographical map to a view, open the Geographical Map component. Select the appropriate view in the View Explorer, and click Save.

    Note To remove CI icons from the map, you must delete their relationship to location CIs.

  6. ClosedRefine the geographical map

    You can also refine the geographical display depending on the type of display you have selected. You can:

  7. ClosedSave changes

    When you finish adjusting the map to fit your needs, click the Save button. The map is then saved for this view based on the adjustments you have made. Also save the new My Workspace page you created.

Tasks

ClosedHow to Display a Geographical Map with Google Earth

You can view the geographical map information in a three-dimensional map using the Google Earth feature. This section describes the processes to view status indicators in Google Earth. For an overview of the component, see Geographical Map Component.

  1. Select the Appropriate Display Technology

    To use Google Earth you must select the appropriate display technology. For details, see How to Set Up a Geographical Map.

  2. Import Location Status into Google Earth

    You can import the location status information shown in the geographical map for the current view into a local Google Earth application. After importing the information, Google Earth displays all the CI status indicators in the appropriate geographical locations.

    To list all the views you create in the same folder, create a new folder (for example, an _HPOperationsManageri folder) in the Places folder in Google Earth, and then add to that folder all the views you create.

    You can create a view in Google Earth by creating a network link using the view's URL. This creates a container folder and a sub-folder.

    To import location status into Google Earth:

    1. If you have not already installed Google Earth on your local computer, open the Google Earth site (http://earth.google.com/) and download the application.

    2. Click the View in Google Earth button. Follow the instructions in the Integration with Google Earth page.

    3. Open the Google Earth application.

    4. Click the My Places directory in the Places area.

    5. If this is the first time you are creating a view in Google Earth, in the Create In area, click New Folder and enter HPE Operations Manager i to create a new folder called _HPOperationsManageri.

      6. If the _HPOperationsManageri folder already exists in the Create In area tree, select the folder.

    6. Select Add > Network Link.

    7. The Google Earth - New Network Link dialog box opens.

    8. Enter the view name in the Name box.

    9. Paste the URL displayed in the Integration with Google Earth page to the Location box.

      Note This URL creates a container folder called by the name you specified in the Name box, and a sub-folder called by the name of the view.

    10. Click OK to close the New Network Link dialog box.

      11. The Google Earth page displays the _HPOperationsManageri folder in the Places area.

    11. Open the _HPOperationsManageri directory to list the views you have added.

  3. Set the Refresh Rate for the View

    You can set the refresh rate of the view sub-folder.

    To set the refresh rate for the view:

    1. Right-click the view sub-folder.

    2. Select Properties.

    3. Click the Refresh tab.

    4. In the Time-Based Refresh area, select Periodically from the When list and select 1 minute in the Time.

    5. Click OK.

  4. View Indicators by Status

    You can filter the status indicators that are displayed in Google Earth to include specific statuses.

    To view the indicators by status:

    1. In the Places area, expand the _HPOperationsManageri folder.

    2. Select the view you want to display. The folder displays the list of statuses of the CIs in the view.

    3. Select one or more of statuses. Only the CIs with the selected statuses are displayed in Google Earth.

ClosedHow to Customize a Virtual Earth Map

You can customize a Virtual Earth map using the following options. All the steps in this task are optional and can be performed in any order.

  • Specify the Size of the Indicators

    You can modify the default size (19 pixels) of the indicators that are displayed on the Virtual Earth map.

    To modify the size of the indicators, open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

    Alternatively, click Infrastructure Settings.

    Click Applications, select Service Health Application, and enter the indicator size (in pixels) in the Indicator size in Virtual Earth entry in the Service Health Application - Maps Management Properties table.

  • Specify the Statuses to Be Displayed

    You can select the statuses you want to display in the Virtual Earth map.

    To specify the statuses to be displayed, open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

    Click Applications, select Service Health Application, and locate the Ignore gray statuses entry in the Service Health Application - Maps Management Properties table. Select one of the following options:

    • ALL. Locations with gray statuses (downtime, stopped, no data and uninitialized) are not displayed on the map.

    • NO. Locations with gray status are displayed on the map.

  • Specify the Time Delay

    You can modify the default time delay between the completion of new location download from the server and the display of the information by Virtual Earth (in seconds). Use larger values if user has slower connection.

    To modify the time delay, open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

    Click Applications, select Service Health Application, and locate the Wait after getting data entry in the Service Health Application - Maps Management Properties table. Enter the delay (in seconds). The default is 4.

ClosedHow to Enable the Offline Map

  1. Open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

    Alternatively, click Infrastructure Settings.

  2. From the Applications drop-down list, select Service Health Application.

  3. In the Service Health Application - Maps Management Properties table, locate Use Virtual Earth and click the Edit Setting Edit Setting button.

  4. From the Value drop-down list, select False.

  5. Click Save.

ClosedHow to Configure the Color of the Offline Map

  1. Open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

  2. From the Applications drop-down list, select Service Health Application.

  3. In the Service Health Application - Maps Management Properties table, locate Color Spectrum Offline Map and click the Edit Setting Edit Setting button.

  4. From the Value drop-down list, select the desired color. Options are blue, pink, or grayscale.

  5. Click Save.

ClosedHow to Enable Day Night Overlay in the Offline Map

  1. Open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

  2. From the Applications drop-down list, select Service Health Application.

  3. In the Service Health Application - Maps Management Properties table, locate Apply Day Night Overlay Offline Map and click the Edit Setting Edit Setting button.

  4. From the Value drop-down list, select True.

  5. Click Save.

ClosedSpecify the Maximum Number of CIs Displayed in a Location's Tooltip

You can specify the maximum number of CIs that can be displayed in the tooltip for a location in the Geographical Map. The default is 10.

Keep in mind that the CIs are displayed in the CausedBy section in the tooltip, so do not specify more than can be accommodated.

To modify the maximum number of CIs displayed in a location's tooltip, do the following:

  1. Open Infrastructure Settings:

    Administration > Setup and Maintenance > Infrastructure Settings

  2. From the Applications drop-down list, select Service Health Application.

  3. In the Service Health Application - Maps Management Properties table, locate the Maximum CIs in location tooltip entry. Enter the new maximum.

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