Administer > Service Health > How to Adjust Definitions and Assignments > Persistent Data and Historical Data

Persistent Data and Historical Data

To save status changes for a KPI (persistent data), the KPI must be attached to a CI whose Save KPI over time data option has been selected.

To select this option, in the CI Customizations page, select a view, and then select one or more CIs in the left pane. Within the KPIs tab in the right pane, select the Save KPI over time data check box.

This data is used in the KPI Over Time dashboard. For details, see KPI Over Time Dashboard.