Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Predefined Pages
The Workspaces area of OMi comes out-of-the-box with a number of predefined pages. You can open these pages using the Page Selector drop-down list on the toolbar, or using the Page Gallery button.
You can also create custom pages using components of your choice. For details on how to work with My Workspace pages and components, see Set up My Workspace.
Some pages have a single component with a built-in view selector; others have multiple components where one component is used to select views or CIs for the other components. For details on each of the components, see Available Components.
The following are the predefined pages within My Workspace.
Note You can only access pages for which you have permissions, as described in Define user permissions in Workspaces.
Page |
Description |
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Dashboards | |
360° View |
Displays comprehensive data about a selected CI in one central location. The 360° View contains the Hierarchy component which provides KPI data about the CIs in a selected view. If you select a CI within the Hierarchy component, you can see its detail links. When you click the detail links, you can access the following components: Business Impact, Health Indicators, Alerts, and Changes and Incidents. For details, see 360° View. |
KPI Over Time |
The KPI Over Time dashboard enables you to view the statuses and status summaries of selected KPIs and CIs over time. The dashboard lets you choose from a number of widgets to survey historical KPI status data and the health of the monitored environment at a glance. For details, see KPI Over Time Dashboard. |
Monitoring Dashboard |
Monitoring Dashboards provide an at-a-glance overview of the events from the environment you are monitoring. Monitoring Dashboards enable you to quickly assess the health of the environment and to identify areas that require your attention. For details, see Monitoring Dashboard. |
ROI Dashboard |
The Return on Investment Dashboard displays the proportion of events received by OMi that have been automatically handled against those that required intervention by operators. The higher the proportion of automatically handled events, the greater the contribution OMi is making to the management of your infrastructure. If the cost of manually handling a typical event is known, this value can be entered into OMi, based on which, the total cost saving achieved through OMi can be displayed. These statistics can be displayed for any specified time period within which OMi has been monitoring your IT environment. For details, see Return On Investment Dashboard. |
Operations Console | |
Discover OMi |
Enables you to explore OMi step-by-step, following predefined paths and learning OMi features along the way. The map begins with an interactive tutorial. Each step offers built-in information as well as links to additional resources, for example, the related UI page, online help, or videos. Discover OMi tracks your progress so that you are aware of the areas you have already visited. Note that progress is stored locally, and that deleting browser cookies (or clicking Reset States within the map) will delete your progress. |
Event Perspective |
Displays a summary of the events that occur in the operating environment you are monitoring, as well as detailed information about selected events. For details, see Event Perspective. |
Health Perspective |
Displays the health of related CIs in the context of events. The event selected in the Event Browser determines what is displayed in the Health Top View pane and Health Indicators pane. The page helps you understand the health status of an object, shows you which business rules and KPIs are being used, and how the health status of the selected object affects the health of related CIs. For details, see Health Perspective. |
Performance Perspective |
Enables you to draw graphs from templates and create ad hoc graphs by selecting required metrics from a metric list, which is populated based on the CI you have selected. For details, see Performance Perspective. |
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