Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
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| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Events
- Request Management event services
- Request Management event controls
- Request Management events table
- Defining additional events
- Process external events from SCAuto
- Events and messages
- Add new events
- Create a background event record
- Event names and definitions
- Example event string start sequences
- External event services
- Line item events
- Quote events
- Order events
- Logical actions
- Record modification classes
Request Management event controls
The option to schedule events is on the quote, order, and line item environment records (environment.ocmq, .ocmo, or .ocml). For information on editing the environment records, see the related topics.
The Schedule Events? field in the Quote Options structure sets when events are processed for categories and phases.
- If this check box is unchecked (false), events are not scheduled for processing or recorded in the message log, msglog file.
- If this check box is checked (true), and Messages/Events? in the phase record (ocmoptions) is false, the event is scheduled and recorded in the msglog, but no other processing occurs.
The option for processing messages and events is located on the quote, order, and line item Phase definition (ocmoptions) record. See Phases for details on how to access and create phase definitions.
The Messages/Events field in the Controls tab sets the controls that define when events are processed for the particular phases named.
All event names must be defined in the ocmevents file, or no event processing can occur. See Events for more details.
Events are processed when the phase of the quote, order, or line item is defined in the Phases field of the ocmevents file. If the Phase field is empty on the ocmevents record, the event is processed for all phases.
The Exec Cond option in the ocmevents record controls, at the event level, when an event is processed.
Related topics
