Use > Request Management > Request Management user tasks > Service Request Approval > Access approvals from the search screens

Access approvals from the search screens

Applies to User Roles:

Request Approver

Coordinator

Request Administrator

System Administrator

Approvals can either be approved, retracted, or denied. Pending approvals await one of these actions.

To access approvals from a search screen:

  1. Click one of the following:
    • Request Management > Quotes > Search Quotes
    • Request Management > Orders > Search Orders
  2. Add optional search criteria, and then click Search.

    A record list of quotes or orders opens.

    Note: If you have quotes authority in only one group, the list of current requests for that group opens.

    If you have approval authority for multiple groups, the Approval Group Select dialog box appears. Select the groups that you want to search.

    Request Management places a check mark beside the flagged group boxes and searches for requests currently awaiting approvals for that group. If all groups are checked, all groups are queried.

  3. Select the target quote or order record.
  4. Open the Approvals section, and go to the Current Approvals subsection.

    For the approvals in this quote or order, you see the approval type, approval status, and number of approved.

  5. In the Current Approvals subsection, click an approval type.
  6. Click More or the More Actions icon, and choose one of the following:
    • Approve
    • Deny
    • Retract

    The descriptions of these approval actions are as follows:

    ActionDescription
    ApproveGives authority to proceed with all items listed in the request.
    DenyDenies authority to proceed with all items listed in the request.
    RetractRemoves previous approval actions.

  7. If you made edits to approvals, click Save to save your changes.

Related topics

Printing lists and detail records in Request Management
Approvals in Request Management
Approval sequence
Approval components