Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Add group records
Applies to User Roles:
Request Administrator
System Administrator
To add group records:
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Click Request Management > Maintenance > Supporting Files > Groups.
A blank group definition form opens.
- Type the Name of the new group definition.
- In the Area field, select from Quotes, Orders, Line Items, or All to designate the area for the group definition.
- Type a Description of the group definition.
- Continue to define the new group definition by completing the fields on the form. For example, set the Work Schedule and the Time Zone.
- Click Add.
- Click More or the More Actions menu to select Rebuild Group to update the Members and Approvers lists and include any profile record Message group additions or changes made in the profile record.
- Click Save to save your changes.
To use an existing group record to create a new group definition:
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Click Request Management > Maintenance > Supporting Files > Groups.
A blank group definition form opens.
- Click Search to open a list of group records.
- Select a record from the list to create your new group record.
- Change the Name of the group definition.
- Add or change information on the form to select the applicable information for the new group definition record.
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Click Add to add the new record.
Caution: Make sure that you do not click Save because doing so will replace the existing group definition with the new group definition you are attempting to add.
- Click OK.
- Click More or the More Actions menu to select Rebuild Group to update the Members and Approvers lists and include any profile record Message group additions or changes made in the profile record.
- Click Save to save your changes.
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