Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Functional monitoring tasks
The following table lists maintenance tasks that a System Administrator needs to perform in the Functional Monitoring area. For information about other areas, see Areas of maintenance tasks.
|
Event or frequency |
Task |
Automatable |
|---|---|---|
|
Quarterly |
No |
|
|
Quarterly |
No |
|
|
Weekly |
No |
Validate timezone records
Review and update timezone records for approaching changes to the start or end dates of daylight savings. Additionally, verify that the tzfile records for your time zone are built far enough into the future.
Update the calholiday table
Verify that the holidays table (the calholiday dbdict) is maintained. As holidays are used to calculate SLA alerts and breaches, make sure this table is always maintained at a minimum from now until the longest SLA agreement.
Review the reportscheduleHistory dbdict
When using the Reporting Module, reporting tasks create reports and dashboards and send notifications. All these tasks are recreated in the reportscheduleTasks dbdict and after execution moved into the reportscheduleHistory dbdict.
Review this dbdict for tasks that were not executed successfully. It is helpful to add the “Succeed” field by using the Modify Columns option to the record list view. After review, decide on corrective actions and cleanup.
Related topics
