Administer > Application setup > Self-service > Creating self-service users

Creating self-service users

There are different ways to create a self-service user:

  • Manually create an operator and contact record for a single self-service user

    Service Manager has an out-of-box template record to assist you with this task.

  • Create a self-service operator from a contact record with a single operation
  • Create multiple self-service operators from a contact record list with a single operation

Related topics

Self-service
Who uses self-service?
Self-service licenses
Self-service tailoring
Configuring the self-service working environment
Self-service template record
What is a self-service power user?
Accessing Service Manager
Working with self-service requests

Add a user role record
Create a self-service user
Create a self-service user from an existing contact
Create multiple self-service users from a contact list
Grant self-service access