Administer > Application setup > Adding users > Creating operator records

Creating operator records

Service Manager provides the following methods for creating an operator record:

  • Create the operator record from the operator.g form, which enables you to:

    • Create an operator record starting from a blank operator record
    • Create an operator by copying properties from an existing operator
  • Create the operator record from Ongoing maintenance (CAU) User Quick Add Utility, which enables you to:

    • Create an operator record starting from a blank operator record
    • Create an operator by copying properties from an existing operator
    • Create a contact record starting from a blank contact form
    • Create a contact by copying properties from an existing contact

Service Manager includes several predefined operator records that you can use as templates to create your own users. Search your operator records to see a complete list of sample operators.

Related topics


Adding users
Checklist: Adding a new user
Controlling user access and security
Defining named users
Operator passwords
Operator records
Operator templates