Release Management user role descriptions

The following table describes the responsibilities of the Service Manager Release Management user role descriptions.

Role Responsibilities
Release Manager
  • Creates a changes request to implement new releases
  • After the release is deployed, the Release Manager confirms that the release is working correctly before proceeding with further deployments.
  • For some releases, the Release Manager identifies and describes the type of training to be provided, when the training is to be conducted, how it is to be administered, and the reasons for providing it.
Release Packaging/Build Manager
  • Creates and implements release plans and conducts release plan reviews when necessary

Related topics

Application profiles
Capability word model
User roles
Release Management
Release Management phases

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