Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Quick help for keyboard shortcuts
In the web client, you can open quick help to view the keyboard shortcuts for the web client. To do this, use one of the following methods:
-
Click the Help button
- If the web client does not have online help, the shortcut list directly opens.
- If the web client has online help, a drop-down menu appears. Click Shortcut List from the drop-down menu.
- Use the keyboard shortcut: Alt+Ctrl+/
You can adjust the size of the list or move the list to anywhere within the browser window. When the browser window resizes or you open the list again, the list restores to the default size and position.
The keyboard shortcuts that the quick help presents are based on the settings in the shortcut.xml file. If the configuration of the shortcut.xml file is incorrect, the quick help displays an error message.
Related topics
Editing Web client keyboard shortcuts
Web client keyboard shortcuts
