Configuration Management

  1. The ITIL term for the process of identifying and defining Configuration Items (CIs), recording and reporting the status of CIs, and verifying their completeness and correctness.
  2. The Service Manager application used to manage CIs and the relationships between them.

Related terms

Configuration Item (CI)
Configuration Management Database (CMDB)
Configuration Management System (CMS)
Information Technology Infrastructure Library (ITIL)
Service desk
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