Configuration Management System (CMS)

A Configuration Management System (CMS) is a software tool that provides support for Configuration, Change and Release Management. Information Technology Infrastructure Library (ITIL) v3 emphasizes how organizations manage IT services within a company with a focus on service lifecycle rather than in process silos. As a result, the resulting work service-centric instead of process-centric. Effective implementation requires strong integration of Configuration, Change, and Release Management.

Related terms

Configuration Item (CI)
Configuration Management
Configuration Management Database (CMDB)
Information Technology Infrastructure Library (ITIL)
Service desk
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