Use > Incident Management > Incident Management administrator tasks > Configure the incident management environment

Configure the Incident Management environment

Applies to User Roles:

System Administrator

Incident Management provides an environment record in which you define the operational environment for the application by allowing or disallowing specific operator actions. Administrators can modify the environment parameters to match the operational requirements of their organization.

To configure the Incident Management environment:

  1. Click Incident Management > Administration > Environment in the System Navigator.
  2. Select or clear the parameters for your Incident Management environment.

    Tip You can use the field help to view the description for each setting. To view the help on field:

    • Web client: Select a field, and then press F1.
    • Windows client: Select a field, and then press Ctrl+H.
  3. Click Save.
  4. Click OK.