Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Push Performance in a Single-Threaded Environment
The Push of 22,500 UCMDB root CIs (roots in queries) and/or Relationships in a single-threaded environment takes about an hour and is performed in a linear fashion. See the following table.
Number of root CIs/CI Relationships Pushed per Hour | Multi-Threading Settings in sm.properties |
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22,500 |
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To view or edit the sm.properties file in UCMDB, navigate to Data Flow Management > Adapter Management > ServiceManagerEnhancedAdapter9.41 > Configuration Files > sm.properties.
Number of Root CIs and Relationships/22,500
The push time (in hours) in any given environment is calculated as follows:
If the push of a single planned query has the potential of breaching the permitted time frame, the data must be divided into several queries. Each query must be pushed individually.
This query division is performed by creating several queries, each with different node conditions that enable data filtering. Once all queries are pushed for the first time, the Initial Load process is complete.
Note When applying node conditions to the various Service Manager queries, you must make sure that all of the information is included in the queries, so that all relevant data is copied to Service Manager.