Relationships Between Integration Components

The following figure illustrates the relationships between the Service Manager Adapter components in UCMDB and the associated components in Service Manager.

The Service Manager Adapter includes configuration files, which are used to map UCMDB entities to their counterparts in Service Manager during data push, as well as map Service Manager CIs to UCMDB entities during population.

The configuration files utilize UCMDB queries that define a superset of data relevant for the integration.

A picture depicts the relationship between the integration components