Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Knowledge groups
- Default Knowledge View Group
- Access knowledge group information
- Add a user to a knowledge group
- Add a knowledge group
- Assign a knowledge group access to a document category
- Determine which knowledge groups can contribute documents to a category
- Assign rights for publishing a document for a document category
Assign rights for publishing a document for a document category
Applies to User Roles:
System Administrator
To assign rights for publishing a document for a document category, follow these steps:
- Identify the document category or categories to which you want to assign the document.
- Identify the knowledge management profile and document group that have publishing privileges for the category or categories.
- Make sure that the users who will have the document publishing rights are members of the appropriate document group.
For example, to give a user the ability to publish documents for external users in HR category for the out-of-box system, you would make the user a member of the HR KCS III document group.
Related topics
Knowledge Management profiles
Managing document categories
View a KM security profile
Assign a knowledge group access to a document category
