Use > Problem Management > Problem Management overview > Problem Management tables

Problem Management tables

Problem Management uses the following tables.

Record type Table Record prefix
Problem Management record rootcause PM
    Problem Management task record rootcausetask PM (Task records append a second sequential number to the parent task number)
    Problem Control category record rootcausecat none
    Problem Control phase record rootcausephase none
    Problem Control task category record rootcausetaskcat none
Known error record knownerror KE
    Error Control category record knownerrorcat none
    Error Control phase record knownerrorphase none
Incident record probsummary IM
Request for Change (RFC) record cm3r C

Click System Definition > Tables > anytablename to see associated fields, keys, links, forms, triggers, records.

Related topics

Alerts
Views and favorites
Problem Management users
Problem Management assignment groups
Problem Management Macro List Editor
Problem Management link records
Problem Management and Service Level Management