Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Troubleshooting: Bad version number in .class file
The Service Manager server requires a proper Java run-time environment (JRE) to start. If the server does not start and you receive a "Bad version number in .class file" error message, then your system does not have the proper version of the JRE installed.
Service Manager installations on Windows should already include the proper JRE necessary to start the server. If you receive this error on a Windows system, you may need to reinstall the server to get the proper JRE version.
Installations on Linux require you to provide your own JRE. Install a proper version of JRE as directed by the Service Manager Installation and the Service Manager Support Matrix.
Related topics
