Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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HTML templates
HTML templates are records saved in the htmltemplates table. Each record defines the common HTML elements that are included in each email message and parameters that are to be replaced with specific values. Each htmltemplates record includes general information, HTML source with parameters, and expressions that are used to evaluate the parameters.
Each HTML template can have multiple language versions. These language versions are defined in separate htmltemplates records with the same name but different language codes, containing localized content. For more information, see Localize a template.
For how the system chooses the language in a notification email, see Language for notification emails
Note To manage or create HTML templates, users must have either the SysAdmin or the HTMLTemplatesAdmin capability word.
Note The auditing feature is enabled by default for the htmltemplates table. When modifications are detected, an Audit Log entry is recorded for each changed field.
