Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Display options and display events
The Upgrade Utility upgrades the display components in the same manner as all other components. The displayoption table and the displayevent table have a unique identifier, stored in the ID field. The upgrade process assigns an ID to every display option following the pattern: <screen id>_<action>_<number>, where the screen ID and action are from the display option (or event), and the number is an optional field added when multiple options have the same screen ID and action.
If options that have been added to your system have the same action as others in the same display screen, the upgrade process assigns a <number> in the order of the options' GUI option number.
If an added option was not the last option in terms of GUI option number, the upgrade process does not add the additional numbers in the ID field in the same order as they would have for an out-of-box system. The upgrade process renames the added option and any option after it (in GUI option order), it does not upgrade them automatically.
To ensure that this type of renaming does not happen in future upgrades, when performing conflict resolution on these options, use the ID of the renamed option, NEW960<screen id>_<action>_<number> and manually change the identifier of the added options. Rename all other options to match the ID of the renamed ones.
When renaming an option, use an identifier to specify that this is a customized option, added for your installation. For example, an ID might look like: “apm.edit.problem_do nothing_ACME1”.
This table gives an example of part of the display screen conflict resolution for apm.edit.problem.
| Screen ID | GUI Action | Upgrade Action | |
|---|---|---|---|
|
300 |
do nothing |
update |
Name: apm.edit.problem_do_nothing_1 Result: This item was updated correctly. User Action: No action necessary. |
|
400 |
do nothing |
update |
Name: apm.edit.problem_do_nothing_2 Result: This item was updated correctly. User Action: No action necessary. |
|
450 This is an option you added. |
do nothing |
rename |
Name: apm.edit.problem_do_nothing_3 Result: This item was renamed. It is your customized option. User Action: Rename this object to give it a unique new name, such as: apm.edit.problem_do_nothing_ACME1 Name: NEW960apm.edit.problem_do_nothing_3 Result: This is the new SM 9.60 option. User Action: Perform conflict resolution. To perform conflict resolution, open apm.edit.problem and look at the options. Compare this option with apm.edit.problem_do_nothing_3 and NEW960apm.edit.problem_do_nothing_3 |
|
500 |
do nothing |
The upgrade ignores this option. |
Result: This option does not appear in the reports. User Action: Perform conflict resolution. To perform conflict resolution, open apm.edit.problem and look at the options. Compare this option with apm.edit.problem_do_nothing_3 and NEW960apm.edit.problem_do_nothing_3 |
