Step 1: Identify the upgrade resources

Make sure that you have access to the following resources

  • Service Manager tools: The utilities you will use most during the upgrade process include Database Manager and Forms Designer.
  • Documentation resources: See the Service Manager 9.60 Help Center for client/server installation instructions and Service Manager knowledge.
  • Micro Focus Software Support: The Micro Focus Software Support web site has operating system and compatibility information, product documentation, and release notes.