Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Task: Create a wizard to call a Response SLT
For this task, you will create a wizard that will call the existing out-of-box Response SLT wizard.
To create a wizard to call the existing out-of-box Response SLT wizard, follow these steps:
- Click Tailoring > Wizards. The Wizard information form opens.
- Select the Wizard Info tab.
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In the Wizard Name field, type SLA Create Response 1, and then click Add.
Caution If you use an existing SLA record to create a new SLA wizard panel, click Add rather than Save. If you click Save, you will replace the existing record with the new record you are attempting to add.
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In the Wizard Info tab, complete the following fields.
Field Value Start Node? Leave this option unchecked. Brief Description Type:
This wizard will call the out-of-box wizard that creates a Response SLT.
Window Title Type:
Create Response SLT
Title Type:
Create Response SLT
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Select the File Selection tab and the Select $L.file by subtab to complete the following field:
Field Value $L.file passed in checked -
Select the Usage tab and complete the following fields to determine the action that Micro Focus Service Manager should take when the wizard is run:
Field Value Skip Display Select this option as this panel does not include a form that needs to be displayed to the user.
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Select the Actions tab to define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field:
Field Value Perform Actions On Here you can specify which record(s) will be affected by the action that you are going to perform. This can either be the current file, the list selected (as a whole), or an action to be performed on every single record selected.
Select Current File ($L.file).
Format Control/Process Name subtab Define the actions when a user clicks Next, Cancel, or Previous within the wizard. Complete the following field: Process Name To specify that this wizard can run a process after completing, type:
slo.add.resp.sla
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Select the Next Wizard tab and complete the following fields:
Field Value Wizard Name This is the name of the next wizard in a series of wizards. Type:
SLA Create Response 2
Condition The condition determines what happens next. In this case, you entered the next wizard in sequence and an expression that evaluates to "true." Alternatively, you can specify different wizazrds, based on user actions or selections. Type:
true
- When you are finished, click Save.
You have created the wizard that will call the existing out-of-box Response SLT wizard. A new form is not needed for this wizard.
