The Additional Info tab in the Event Details pane displays more detailed information about the attributes of the selected event.
To access
Workspaces > Operations Console > <select a perspective>
In the Event Browser, select the Additional Info tab.
Learn More
UI Reference
Event Details Additional Info Tab
|
UI Element (A-Z) |
Description |
|---|---|
|
Save: Saves the changed values. |
|
Undo changes: Discards the changed values. |
| Application |
Application that caused the event to occur. Unlike the Related CI attribute in OMi, which is a direct relationship to a CI in the RTSM, the application attribute is a simple string-type attributes from OM. Examples of Application attributes are Oracle, and OS. |
| Close Events with Key |
String used to automatically acknowledge duplicate events. |
| Description |
Optional information about the original event in addition to the event's original title and the text captured from the event source. |
| Key |
Key associated with the original OM event. It is an identifier used to identify the message policy. Used for duplicates and for Close Events with Key. |
| Object |
Device such as a computer, printer, or modem. Unlike the Related CI attribute in OMi, which is a direct relationship to a CI in the RTSM, the object attribute is a simple string-type attribute from OM. Examples of Object attributes include |
| Received in Downtime |
Indicates whether an event was received from a CI during a time period when the CI was in downtime (scheduled to not be available). |
| Skip Duplicate Suppression |
Indicates whether duplicate suppression is inactive. Stops automatic discarding of new events that are duplicates of the selected event. Attributes can be set to suppress deduplication of events. |
| Solution |
Text field used to document solutions to help operators solve the problem indicated by the event. |
| Type |
String used to organize different types of events within an event category or subcategory (for example, |