Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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History
Event history is a log of information about who or which component has changed values of an OMi event. This feature enables an operator to see how event attribute values changed during the life of an event, for example, the sequence of severity changes. Event history information is available in a separate tab in the Event Details pane and can be viewed by any user with access to that event.
Workspaces > Operations Console > <select a perspective>
In the Event Browser, select the History tab.
Learn More
The information available in the History tab includes the following, if an event is manually modified in the event console, or automatically modified by closed related events (closing all existing related events to a new incoming event) or has duplicate events suppressed (retain and update the original event and close newer duplicates):
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The server's timestamp of the modification.
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The old and the new value of the modified attributes.
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Information is also available about the modifier of the event. One of the following types of information is available:
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User name, if an OMi user has modified the event or if an external user has made the modification.
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Title line which summarizes a change resulting from automatic closing of related events or an automatic suppression of duplicate events.
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Integration user name of the OM synchronization, if the event is modified by a data synchronization from OM.
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For annotations and custom attributes, the executed action, such as delete, or modify, is displayed in the history line entry.
UI Reference
UI Element (A-Z) |
Description |
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Actions |
Descriptions of the changes made to the event. |
Modification Time |
Date and time when the associated change was made to the event. |
Modified By |
User who made the associated change to the event. |
<Search field> |
Text field used to search for strings within event history. The button clears the search string and displays all history information. |
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