Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Operations Manager i10.62

Use > Use the Event Browser > Event Details > General

General

The General tab in the Event Details pane displays detailed information about the selected event including its origin, the time at which it was created, and who is responsible for resolving the problem to which it relates. The values for Severity, Lifecycle State, Priority, Assigned Group, and Assigned User can be changed using the associated lists.

Note If a field is empty, no information exists for the selected item.

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General Event Details

The General tab in the Event Details pane displays the most commonly required information associated with a selected event. General event information includes the following details:

Severity: Indication of the level of the problem assigned to the selected event. Usually, this is the same as the severity status of the original event received from OM.
Lifecycle State: Point in the event lifecycle that the selected event has reached (Open, In Progress, Resolved or Closed).
Priority: Importance assigned to the selected event (for example, Low, Medium, or High).
Location in the network where the original problem occurred (read-only).
User who is responsible for solving the problem.
Message text in the Title field. This type of text field also supports URLs and hyperlinks.

Note URLs that are part of an event title, description, or solution are rendered in the Event Browser as active links. URLs starting with http://, https://, ftp://, fttps://, and mailto: are supported.

Special characters in URLs must be escaped, for example: http://www.example.com/hello%20world

The available information displayed in the General tab summarizes the most important information contained in the original event. A blank field indicates that no information is available. If you know that a particular type of required information is not automatically available, you can use custom attributes to provide this information.

UI Reference

Event Details General Tab

UI Element (A-Z)	Description
	Save: Saves the changed values.
	Undo changes: Discards the changed values.
Assigned Group	Name of the group to which the selected event's assigned user belongs.
Assigned User	Name of the user who is responsible for solving the event's underlying problem. For example, if the event is owned by an OMi user, the user name is displayed. If the event is owned by an OM user, the user name is displayed with the prefix `OM:`, for example, `OM:Database Operator`.
Category	Name of the logical group to which the event belongs, (for example, `Database`, `Security`, or `Network`). The event category is similar in concept to the OM message group.
Control Transferred	Indicates if the responsibility for the associated event is escalated to a higher-level manager.
Duplicate Count	Number of duplicate events associated with the selected event.
Event Type Indicator	Display name of the event type indicator (ETI) used to calculate the status reported by the selected event and the current value, (for example, `Web application state:Slow`). `WebAppState` is the name of the event type indicator. The corresponding label is `Web application state`, which is shown in the General tab. The level of the current ETI value is `Slow`. If event type indicators are assigned (see the Source Info tab) but are not being resolved (event type indicator field in General tab is empty), the configuration must be corrected.
ID	ID of the selected event. The event reports an event that occurred in the operational environment.
Lifecycle State	Point in the event lifecycle that the selected event has reached: — Open — In Progress — Resolved — Closed To change an event's lifecycle status, select a lifecycle state from the list and click Save. User authorizations control the permissions to change lifecycle states. The following list shows correlation between the state used in the incoming message and the state used in OMi: Message = `acknowledged`; Lifecycle state = `Resolved` Message = `owned`; Lifecycle state = `In Progress` Message = `neither acknowledged nor owned`; Lifecycle state = `Open`
Node	Host system where the event occurred. Use the link or button to open the CI Properties dialog box of the CI.
Priority	The priority assigned to the selected event (for example, `Low`, `Medium`, or `High`). To change an event's priority, select a priority from the list and click Save.
Related CI	Name of the impaired configuration item where the event occurred. The link opens the CI properties in a pop up window. If the Related CI includes a subcomponent, it is displayed as follows: Related CI[additional info]: Subcomponent. For example, `Server1[Windows]: CPU1`. Use the link or button to open the CI Properties dialog box of the CI.
Severity	Severity assigned to the selected event. Usually, this is the same as the severity status of the original event received from OMi. The following icons indicate event severity status: — Critical — Major — Minor — Warning — Normal — Unknown (Cannot change severity to Unknown). Note You can also configure the Event Browser to apply a background color to the event that represents the severity of the event. For details, see Configure the Event Browser.
Source CI	Host system where the monitoring agent or probe is running that generated the selected event. Use the link or button to open the CI Properties dialog box of the CI.
Subcategory	Name of the logical subgroup (category) to which the event belongs (for example, `Oracle (database)`, `Accounts (security)`, or `Routers (network)`).
Time Created	Date and time when the selected event was created.
Time First Received	Date and time when OMi first received notification of the selected event.
Time Received	Date and time when the selected event was received. (In case of duplicate events, the date and time the last duplicate event was received.)
Time State Changed	Date and time when the last lifecycle state change took place.
Title	Brief description of the nature of the selected event.

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