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Micro Focus's goal is to provide products and services that meet the needs of the widest range of possible users, which includes persons with disabilities and age related limitations. Micro Focus software products are designed and developed to conform to the applicable United States Section 508 Standards from the US Access Board and the W3C Web Content Accessibility Guidelines (WCAG) 2.0 level A and AA success criteria when and wherever possible.

The Service Manager 9.60 web client contains features that are intended to provide a level of access that meets the needs of persons with disabilities. It is a fully functional client that integrates successfully with assistive technology tools. How the product conforms to the individual standards criteria can be found in conformance reports from Micro Focus.

You can find more information about the accessibility policy, the Section 508 requirements, the Voluntary Product Accessibility Template (VPAT) conformance report, and WCAG 2.0 at