You can extend the services available to your Service Manager installation by integrating to other products. Out-of-box, Service Manager allows you to integrate to the following products without needing any additional integration software:

You can also integrate data from other sources using tools such as Micro Focus Connect-It, SCAuto, Web Services API, and Case Exchange. Contact Micro Focus support for information or instructions on integrating data from sources outside of Service Manager.

Note Plug-ins are deprecated as of Service Manager 9.20 and are not be supported any more.

Related topics

Integration Manager
Micro Focus CMS
Micro Focus Release Control (RC)
Micro Focus Operations Orchestration (OO)
Micro Focus Business Service Management (BSM)
Computer Telephony Integration (CTI) with the Web client
Web Services
Dynamic Data Exchange (DDE)