Develop > Processes and Best Practices > Configuration Management Overview > Input and output for Configuration Management

Input and output for Configuration Management

Configuration activities can be triggered and resolved in several ways. The following table outlines the inputs and outputs for the Configuration Management process.

Input and output for Configuration Management

Input to Configuration Management

Output from Configuration Management

  • Changes required in the Configuration Management System (CMS)
  • Tasks initiated from changes or service requests to create or modify Configurations Items (CIs) and relationships
  • Configuration Management plan
  • Configuration Management policies
  • Configuration Management data model (defining CI types and attributes)
  • Configuration reports (for example, overview of CIs, subscriptions, license reports, stock reports, or configuration utilization reports)
    • Configuration audit report
  • Incidents reported due to discrepancies or unauthorized changes detected
  • Creation and modification of CIs and configuration data