Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Line item categories
Line item categories are smaller and more numerous than master catalog item categories. Line item categories are the building blocks of master categories; however, they are still categories, built of parts. The parts are individual line items, such as an DEFAULT mouse or an ABC 17” monitor, which you can find in a line item category called Computers & Related along with many other individual line items associated with a computer setup. Line items include both specific parts and services.
You can restrict line item categories to certain quote and order groups the same way as master catalog categories. On the first page of the catalog, select from the master catalog category. The catalog displays line item categories in subsequent catalog pages.
The line item category is the next step down in specification from the master category. Line items are more numerous and specific to the individual groups of products a company holds in inventory than are the master categories. Line items include both specific parts and services.
Selecting a line item category from the catalog presents a list of actual line items, or parts, available for that category.
