Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Phantom line items
Phantoms are place holders, or pseudo parts, used to organize a collection of multiple items. They are used to provide flexibility in defining component relationships within the catalog, and are usually not physical items. A phantom can be considered an umbrella type of level for several parts selections of the same type. For example, beneath the New Employee Setup master category the New Accounts & Access line item provides a selectable option. This item itself does not display on the quote or order when it is selected; the catalog displays each of the associated parts as individual line items, such as internet access, email account, and network ID.
A phantom part is a parent of the specific items within it, and you can select specific items (or parts) through the phantom part.
Phantoms are assigned part numbers, but they themselves usually are not ordered or placed on a quote.
There are two ways to designate a listing as a phantom.
