Administer > Application setup > Adding users > Operator records > Define a startup menu for an operator

Define a startup menu for an operator

Applies to User Roles:

System Administrator

The default home page for a Service Manager user is the Dashboard home page or To Do list specified for the operator or user role. You can define an old style startup menu or any other RAD application so that it is the initial application that Service Manager displays when an operator logs in. You define an initial application in the user's operator record.

Note Specifying a Dashboard home page in a user's operator record overrides the To Do list and menus for that operator when they log in using the web client, even if the flag for menus has been set.

To define a startup menu for an operator, follow these steps:

  1. Click System Administration > Ongoing Maintenance > Operators.
  2. Type or select optional search criteria.
  3. Click Search.
  4. Select the operator record to change.
  5. Click the Startup tab.
  6. In the RAD Name field, type the name of the startup menu or initial application to run when the operator logs on.
  7. Type any parameter names and parameter values required by your startup form. For example, specify the following values for old style menus.

    • Parameter Names: boolean1
    • Parameter Values: true
  8. Click Save.

Related topics

Operator passwords
Operator records
Operator templates
To Do list

Add an operator record
Add an operator record with the User Quick Add utility
Add an operator to a security group
Create a startup menu for an operator
Create a system default operator record
Set the dashboard home page for an operator
Define the distinguished name an operator uses to log in to an LDAP directory service
Delete an operator record
Enable an operator to see the command line
Set the maximum file attachment size for an operator
Set the time zone for an individual operator
Update an operator record
View an existing operator record