Create a baseline

Applies to User Roles:

System Administrator

You can create a baseline record to manage the expected state of multiple related CIs. Typically, a baseline record contains attributes that CIs share in common.

To create a baseline record, follow these steps:

  1. Click Configuration Management > Resources > Baseline. The Search Baseline Records form opens.

  2. Click New. The Add New Baseline wizard opens.

  3. Follow the onscreen instructions to create the baseline, and then click Save. Service Manager creates a baseline record in the Analysis state.

Related topics

Baselines
Baseline attributes
Baseline statuses
Baseline versions
Example: Search for a record

Associate a configuration item (CI) to a baseline
Associate multiple configuration items (CIs) to a baseline
Authorize a baseline
Change baseline attributes
Create a new baseline version
Retire a baseline
View all configuration items (CIs) out of compliance with a baseline